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Coronavirus Update

Coronavirus, what we are doing, what it means to you and how we will help…

Our priority is to our team and our guests, and we wanted to reiterate how we are looking after these two really important groups in this time of national crisis.

We are closing the park until further notice, this is to support the government’s efforts to control this pandemic, to protect our amazing team and to safeguard our loyal customers.

We will continue to follow government advice in relation to Covid 19 management and we urge everyone to follow this advice and also to continue with the appropriate recommended social distancing and handwashing regimes at all times.

At Otter Falls we are very fortunate to have wide-open spaces and individual self-catering properties but this does not mean we are immune to this virus or the actions needed to arrest its advance.

We need at this time to protect your holidays and the future of our team and business, to this end, anyone with a booking will be able to move their holiday without charge to another date with the same seasonal pricing. This offer extends into 2021 and further where needed, importantly we will not need you to let us know dates straight away. By doing this our guests will not have to lose any money or their holiday and our team and our business will be here for everyone when we beat this virus and move on with our lives.

Please get in touch with us by email at hols@otterfalls.co.uk or by telephone on 0330 0240522

We thank you wholeheartedly for your support and understanding

Team Otter x

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