Here are the answers to some of our most commonly asked questions. If the question you’re looking for isn’t here please contact us and we’ll do our best to answer it as soon as possible.
You can book online or by calling us on 0330 024 0522.
You are welcome to check into your accommodation from 4pm. We ask that all guests check out by 10am.
A £100 deposit is required at the time of booking and full payment is required 8 weeks prior to your arrival date. Balance payments can be made by calling 0330 024 0522.
Well behaved pets are welcome at selected accommodation and they stay for free! All of our pet friendly accommodation is clearly marked on the website.
If you are going to be late for checking in, Firstly ring us to let us know. There is always someone on site and we will wait and show guests in.
The Tickled Trout Bistro is open for dinner on Mondays and from Wednesday to Friday from 6pm-9pm. We are also open for drinks on Saturday from 6pm-9pm.
Parking is available and free of charge.
Please feel free to book an online supermarket delivery direct to your front door, but please do make sure you are here already checked in when any delivery arrives – we cannot accept and store deliveries for guests, as you will appreciate.
You can upgrade your room, subject to availability. Just give us a call on 0330 024 0522.
We are in the process of making Wi-Fi available across the park.
We don’t allow smoking in the lodges or cottages, there is a designated smoking area and various ash trays around the site.
Fishing is available to holiday guests only at the following cost.
1/2 day – £7
Full day – £10
Entire stay – £35
We offer free bike hire to all holiday guests. To book, please call us on 0330 024 0522.
We have outside BBQ areas for guests to use. All you need to do is buy a disposable BBQ.
There are lots of beaches near by Lyme Regis, Sidmouth, Seaton, Beer and Branscombe. We also recommend the Donkey Sanctuary in Sidmouth, Crealy Great Adventure Park and Axminster Wildlife Park.
You can add activities, treats and handy items to your booking including fishing passes, children’s equipment, dog beds and hampers.